THECALLCENTERGUY
What we offer?
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WHO ARE WE?
Damian Tanenbaum – The Call Center Guy With over 30 years leading FinTech, Customer Experience, and Business Process Outsourcing operations, Damian transforms passion-driven companies into operational powerhouses. A proven executive and consultant, he’s scaled organizations to 5–10x growth, improved customer journeys, and built high-performing global teams. From call center optimization to full back-office outsourcing, Damian brings a hands-on, results-driven approach—streamlining processes, boosting efficiency, and elevating every customer interaction.
Consulting Services
Give me a chance to review your operations and help identify ways to improve quality, efficiency, costs, and overall effectiveness.
Business Process Outsourcing and Virtual Assistants:
Already know what you want? Let my virtual assistants and customer support professionals help with your back office and customer support needs today.
Our Services
Customer Support Services (Scalable Service)
A flexible, cost-effective way to offload daily tasks and customer interactions while keeping your business running smoothly. My team of trained virtual assistants and support agents deliver:
- Virtual Assistance – Calendar/email management, research, data entry, billing, reporting, document prep, travel planning, meeting coordination, and more.
- Social Media Management – Content scheduling, post creation, comment and message responses, monitoring, basic video editing, promo design, and campaign assistance.
- Customer Support Services – Inbound and outbound support across live chat, email, phone, and helpdesk. We manage inquiries, complaints, outreach, and customer care to keep your clients engaged and satisfied.
- Scalable support means you can start small, grow as you need, and always stay focused on what matters most—your business.
General Virtual Assistant (Scalable Service)
A flexible, cost-effective way to offload daily tasks and customer interactions while keeping your business running smoothly. My team of trained virtual assistants and support agents deliver:
- Virtual Assistance – Calendar/email management, research, data entry, billing, reporting, document prep, travel planning, meeting coordination, and more.
- Social Media Management – Content scheduling, post creation, comment and message responses, monitoring, basic video editing, promo design, and campaign assistance.
- Customer Support Services – Inbound and outbound support across live chat, email, phone, and helpdesk. We manage inquiries, complaints, outreach, and customer care to keep your clients engaged and satisfied.
- Scalable support means you can start small, grow as you need, and always stay focused on what matters most—your business.
Social Media Management
Stay active and engaged with consistent, professional social media support. We handle content scheduling, comment responses, and monitoring so your brand stays visible without taking up your time.
GoHighLevel Virtual Assistant
Certified, trained help for agencies using GoHighLevel. Our VAs build automations, set up funnels, manage pipelines, and execute campaigns—turning your CRM into a real growth engine without the tech headaches.
Executive Consulting
High-impact consulting designed for leaders who want measurable results. I work directly with executives and teams to:
- Increase organizational effectiveness and profitability
- Streamline operations for efficiency and scalability
- Optimize systems, processes, and customer experience
- Unlock growth through proven strategies and execution
- This is a tailored, results-driven engagement built to transform businesses at the highest level.
Complete Virtual Support Solution
Dedicated, Trained Staff
Your virtual assistants aren’t freelancers—they’re office-based, fully trained, and focused on your business needs.
Office-Based Team with Supervision
Skip the office rent, payroll, and equipment. We provide the full team and setup—so you can scale your business without spending on infrastructure.
Flexible Plans
Choose part-time or full-time support that scales with your business—no long-term lock-in required.
Real-Time Communication
Stay in control with instant updates and direct contact through Slack, Discord, email, or your preferred tools.
Flat, Transparent Pricing
Know exactly what you’re paying for—no hidden fees, no surprises, just clear, fair rates.
Fast, Hassle-Free Onboarding
We can match you with the right VA and get you started in days, not weeks.
Wide Range of Services
From customer support and admin tasks to social media management and GoHighLevel automation—all in one place.
Scalable as You Grow
Need to add more hours or more agents? We make it easy to scale up (or down) based on your workload.
Quality Assurance & Reporting
Supervised staff, time tracking, QA reviews, and clear reporting keep you informed and confident in the work delivered.